Description

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Samsung iDCS 500 Series

Samsung Communication Systems

Samsung Phone System
The Samsung iDCS 500 is the premier telephone system in Samsung's elite line of telephone system products. Its expandable architecture can accommodate tremendous growth at low incremental cost, makes it the perfect answer for the communications needs of medium and large corporations. The Samsung iDCS 500 makes it easy to bring together traditional voice and data streams to create a fully integrated communications solution.

Brouchure

Its Voice Over Internet Protocol (VoIP) offers state-of-the-art convergence technology allows you to make voice calls over your existing intranet or the Internet. Features like computer telephone integration (CTI) and automatic call distribution (ACD) give your small business capabilities that were previously reserved for large businesses.



iDCS 500 Feature List



  • Account Code Entry
    • Forced-Verified
    • Forced-Not Verified
    • Voluntary
  • Account Code Key
  • Account Code Key
    •    One Touch
  • Administrator Program Key
  • All Call Voice Page
  • Attention Tone
  • Audio Message with Alarm
  •    (Timer) Reminder
  • Authorization Codes
    • Forced
    • Voluntary
  • Auto Answer on CO
  • Auto Attendant
  • Automatic Call Distribution (ACD)
  • Automatic Hold
  • Background Music
  • Branch Group
  • Call Activity Display
  • Call Costing
  • Call Center
    • Agent Busy/
    •    Manual Wrap Up Key
    • Agent Pin (ID) Numbers
    • Agent Login & Logout
    • Automatic Logout
    • Automatic Wrap-Up Timer
    • Priority Call Queuing
    • Embedded Reporting
  • Package
    • Agent Statistics
    • Call Statistics
    • Group Supervisors
    • Printed Reports
  • OfficeServ DataView
  • UCD Statistics
  • UCD Monitoring
  • Wall-Style Display Window
  • Call Costing
  • Caller Identification (CID)
    • Automatic Number
    •    Identification (ANI)
    • Calling Line Identification
  • Caller ID Features
    • Name/Number Display
    • Next Call
    • Save Caller ID Number
    • Store Caller ID Number
    • Inquire Park / Hold
    • Caller ID Review List
    • Investigate
    • Abandon Call List
    • Caller ID on SMDR
    • Number to Name
    •    Translation
    • Caller ID to PSTN
    • Caller ID to Analog Port
  • Call Forwarding
    • All Calls
    • Busy
    • No Answer
    • Busy/No Answer
    • Forward DND
    • Follow Me
    • External
    • To Voicemail
    • Preset Destination
    • Preset Forward Busy
  • Call Hold
    • Exclusive
    • System
    • Remote
  • Call Park and Page
  • Call Pickup
    • Directed
    • Groups
    • Established
  • Call Recording
  • Call Waiting / Camp-On
  • Caller Emergency
  •    Service ID (CESID)
  • Centrex / PBX Use
  • Chain Dialing
  • Chain Forward
  • Class of Service
  • Common Bell Control
  • Computer Telephony
    • Integration (CTI)
    • OfficeServ Link
    • OfficeServ EasySet
    • OfficeServ DataView
    • OfficeServ Call
    • OfficeServ Operator
    • OfficeServ Open TSP*
    • OfficeServ Softphone
  • Conference
    • Add On
    • Unsupervised
    • Split
  • Conference Group
  • Customer Set Relocation
  • Data Security
  • Database Printout
  • Daylight Savings Time-Auto
  • Dialed Number
  •    Identification Service
  •    (DNIS)
  • Direct In Lines
  • Direct Inward Dialing (DID)
    • Day/Night Routing
    • Busy or Camp-On Option
    • MOH Source
    • DID Call Limits
  • Direct Inward System
  •    Access (DISA)
  • Direct Trunk Selection
  • Directory Names
  • DISA Security
  • Distinctive Ringing
  • Door Lock Release
  •      (Programmable)
  • Door Phones
  • E & M Tie Lines
  • Executive Barge-In
       (Override)
    • Trunk Monitor or
    •    Service Observing
    • With/Without Warning
  • External Music Interfaces
  • External Page Interfaces
  • Flash Key Operation
  • Flexible Numbering
  • Ground Start Trunks
  • Group Busy Setting
  • Hot Line
  • Hospitality System (iDHS)
  • In Group/Out of Group
  • Incoming Call Distribution
  • Incoming/Outgoing Service
  • Individual Line Control
  • IP Keysets
  • ISDN Service
    • Primary Rate Interface
    • Basic Rate Interface
  • LAN Interface
  • Least Cost Routing
  • Live System Programming
    • From Any Digital Keyset
    • With a Personal
  • Computer
    • With Remote ITP Keyset
  • Meet Me Page and Answer
  • Memory Protection
  • Message Waiting
  •    Indications
  • Message Waiting Key
  • Microphone On / Off
  •    per Station
  • Mobility Solution
  • Multiple Language Support
  • Music On Hold Flexible
  • Music On Hold Source
  • Networking
    • QSig over IP
    • QSig over PRI
  • Off Premises Extensions
  • OfficeServ Wireless
  • Operator Group
  • Overflow
    • Operator
    • Station Group
  • Override Codes
  • Paging
    • Internal Zones
    • External Zones
    • All External
    • Page All
  • Park Orbits
  • Prime Line Selection
  • Priority Call Queuing
  • Private Lines
  • Programmable Line Privacy
  • Programmable Timers
  • Recalls
  • Recall to Operator
  • Redial Review
  • Remote Programming-PC
  • Ring Modes
    • Time Based
  • Routing-Plans
    • Automatic/Manual
    • Holiday Schedule
    • Temporary Override
  • Ring Over Page
  • Secretary Pooling
  • Single Line Connections
  • Speed Dial Numbers
    • Station List
    • System List
  • Speed Dial by Directory
  • Station Hunt Groups
    • Distributed
    • Sequential
    • Unconditional
  • Station Message
  •    Detail Recording
  • Station Pair
  • System Alarms
  • System Maintenance
  •    Alarms
  • System Directory
  • Tenant Services
  • Toll Restriction
    • By Day or Night
    • By Line or Station
    • Eight Dialing Class
    • Special Code Table
  • Toll Restriction Override
  • Tone or Pulse Dialing
  • Transfer
    • Screened / Unscreened
    • Voice Mail Transfer Key
    • With Camp-On
  • Trunk Groups
  • Uniform Call Distribution
  • Universal Answer
  • Virtual Extensions
  • Voice Mail
    • Inband Signaling
    • Integrated (In-Skin)
  • Voice over IP (VoIP)
  • Walking Class of Service
  • Wireless Handsets
  • *By special request.


iDCS 100 Station Features



  • Account Code Display
  • Call Duration Timer
  • Call for Group Identification
  • Call Processing Information
  • Caller ID Information
  • Calling Party Name
  • Calling Party Number 
  • Conference Information
  • Date and Time Display
  • Dial by Name
  • Dialed Number
  • Enhanced Station
  •    Programming
  • Identification of Recalls
  • Identification of Transfers
  • Message Waiting Caller
  •    Number
  • Outside Line Identification
  • Override Identification
  • Programmable Message
  •    Display
  • Soft Keys
  • Stopwatch Timer
  • Text Messaging
  • UCD Supervisor Displays




Display features



  • Add On Modules
  • Appointment Reminder
  • Automatic Hold
  • Automatic Privacy
  • Background Music
  • Busy Lamp Field (BLF)
  • Busy Station Callback
  • Call Coverage Key
  • Call Forwarding
  • Call Forwarding Override
  • Call Logs
  • Call Pickup
  • Direct Station Selection
  • Do Not Disturb (Override)
  • Do Not Disturb
  •    (Programmable)
  • Door Lock Release
  • Exclusive Hold
  • Group Listening
  • Headset Operation
  • Hearing Aid Compatible
  • Line Queuing with Callback
  • Line Skipping
  • Loud Ringing Interface
  • Manual Signaling
  • Message Waiting Light
  •    Indication
  • Mute Microphone / Handset
  • Off-Hook Ringing
  • Off-Hook Voice Announce
  • One Time Do Not Disturb
  • One Touch Dialing Keys
  • On-Hook Dialing
  • Privacy Release
  • Programmable Keys
  • Programmed Station
  •    Messages
  • Protection from Barge-In
  • Redial
  • Remote Hold
  • Ring Modes
  • Ringing Preference
  • Speakerphone
  • Station Lock
  • Terminal Status Indicator
  • Tri-Colored Lights
  • Volume Settings
  • Wall-Mountable Keysets