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Samsung OfficeServ 5000 Series

Samsung DS-5000 Series Phones are the perfect choice for clear communications in your small or medium company. Designed to work with Samsung's OfficeServ 7000 Series systems, your DS-5000 Family of terminals helps you manage flexible, programmable functions for more efficient call processing. The telephones are available with 7, 14 or 21 customizable buttons to meet your needs.



Context sensitive keys

The integral LCD display of Samsung 5000 series handsets allows users to fully benefit from the power of the system, using the context sensitive keys. The text on the LCD display shows exactly which functions are available, dependent upon the status of the call you are currently handling. For example if a call is on hold or being transferred to another extension, the display shows the options which are available. When making a call, the system's integral telephone directory also allows you to scroll to the required name, and by using the soft keys, automatically dial the number.

Samsung Phone System

Add-on module

The 5000 series add-on module increases the capability of compatible keyphones. The 64 additional buttons on each module can be used as programmable, speed dial or feature keys, making it an ideal solution for receptionists and call center staff.

The tri-colored LED lights allow you to track calls being made on the system, both from your own handset and from others. Green indicates your calls, red indicates other system calls, while amber shows recalls.

Appointment reminder

Handsets programmed with an alarm key can be used to remind you of meetings and appointments, with display phones also capable of showing a programmed message when the alarm rings.

Directory dialing

Display handsets allow the user to view, store and dial frequently used numbers, programmed into the system. These directories can be shared between system users, or held within your own personal phone book.
Three types of redialing are available:

  • auto retry reserves an outside line, automatically redialing the required number up to the pre-programmed limit (network dependent)
  • last number redial saves the last dialled number for trying again using the redial button
  • save number stores the dialled number for recall after other calls have been made.
Samsung Phone System

Call forwarding

Handsets can be programmed so that if your extension is engaged or you are not available, calls are forwarded to another destination, either internal or external, including a mobile or home number.

Call pick up

Using the call pick up facility, it is possible to program the system so that users are able to answer each other's calls - ideal for open plan offices or group working.

Headsets - hands free working

Samsung's handset range is also compatible with industry standard headsets, making them an ideal solution for receptionists or call center working.

Samsung Phone System

On hook dialing

Calls can be made without lifting the handset, with the option of using the keyphone's integral microphone or the handset when the call is answered.

Call waiting alert

Have you ever lost or forgotten an important call? Samsung handsets can indicate with a ring tone and flashing LED that a call is waiting when you are already on another call.

Easily add handsets, fax machines or modems

If you want to add a fax machine, modem or an additional handset, even a cord less phone, to an existing Samsung keyphone - no problem. Thanks to the optional daughter board, the additional device operates completely independently. It even has its own extension number so you can send and receive faxes & e-mails, or connect to the internet, whilst still making calls.

Integral paging - paging facilities for all users

Samsung systems provide an integral paging system which can be tailored to suit the needs of each user, with functionality for internal and external paging from all handsets.

Enhanced usability with OfficeServ handsets

The Navigation keys available with selected Samsung 5000 series handsets are a main portal through which you can interact with, and navigate through, the system and its features. Developed using the same design philosophy as Samsung's market leading mobile technology the navigation keys offer simpler usability and faster access to the power of Samsung OfficeServ solutions.

Exclusive Features

For users of the 5000 Series Executive12 Button handsets with large, multi-level LCD screen the navigation keys are the instrument for accessing and maneuvering through the enhanced and exclusive user features the handset provides, such as the:

  • Personal organizer
  • Text Messaging tool
  • Extension configuration
  • Ring tone set up
  • Personal Phone book

Take control of your communications

The Menu button within the Navigation keys of Standard display handsets takes you into the heart of your user options, through which you can operate and employ the most popular system features, including:

  • Personal Speed Dialing
  • System Directories
  • Call Forward Settings
  • Outgoing and Incoming